Privacy Policy
Effective Date: 19 September 2025
At Charming Inspirations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, including when you browse our dress collection, create a Fitting List, submit forms, or book appointments.
By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal information when you interact with our website or services. This may include:
- Personal Details: Name, email address, phone number, and event details submitted through our Fitting List or contact forms.
- Booking Information: Appointment date and time, selected dresses, and event details submitted when booking a fitting.
- Usage Data: Information about how you browse our website, including pages visited and links clicked. This may be collected through cookies and analytics tools used by free plugins.
- Social Media Data: When you interact with our Facebook or Instagram pages, information may be collected in accordance with the social media platform’s privacy policies.
2. How We Use Your Information
We use the personal information you provide to:
- Prepare and manage your dress Fitting List and fitting appointments.
- Respond to enquiries, messages, and requests for assistance.
- Provide personalised advice on dress selection, sizes, and styling.
- Communicate updates, promotions, and seasonal events (if you have opted into our email list).
- Ensure the proper functioning of our website, including Fitting List and booking plugins.
We do not sell, rent, or trade your personal information to third parties.
3. Forms, Fitting List, and Booking Plugins
Our website uses WordPress plugins to manage the Fitting List and appointment booking process. These plugins may temporarily store and process information you provide, including:
- Fitting List submissions (selected dresses, name, email, phone number).
- Booking details (appointment date, time, and selected dresses).
These plugins are hosted on our WordPress site and do not share your information with third parties for marketing purposes. All information submitted through these plugins is used solely to manage your dress rental experience and appointments.
4. Email Communication
By submitting your details through our Fitting List or contact forms, you may receive emails from us regarding:
- Fitting List confirmations
- Fitting appointment confirmations
- Event reminders and seasonal updates
- Special offers or promotions
You can unsubscribe from our email list at any time by clicking the unsubscribe link in any email or by contacting us directly at info@charminginspirations.co.za.
5. Cookies and Website Analytics
Our website may use cookies and free analytics plugins to improve your experience. Cookies help us:
- Remember your Fitting List selections during your browsing session.
- Monitor website performance and user behaviour.
- Identify which pages are most helpful or popular.
You can manage cookies in your browser settings. Disabling cookies may limit certain website functions, including Fitting List functionality and appointment booking.
6. Sharing Your Information
We respect your privacy and do not sell or share your personal information with outside companies for marketing purposes. However, we may share information with trusted third parties only as necessary to provide services you have requested, such as:
- Payment processing (if required for deposits or rentals)
- Professional cleaning services for returned dresses
All trusted third parties are required to protect your information and use it only to provide the requested service.
7. Data Security
We implement appropriate technical and organisational measures to protect your information, including:
- Secure storage of personal data on our WordPress-hosted website.
- Restricted access to personal information to authorised team members only.
- Regular updates and security monitoring of plugins and website systems.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to minimise risks.
8. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal obligations. This includes:
- Keeping Fitting List and booking information until your dress rental is completed and returned.
- Retaining your email contact details for ongoing communication if you have subscribed to updates.
If you wish to request deletion of your personal data, please contact us at info@charminginspirations.co.za.
9. Children’s Privacy
Charming Inspirations does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to social media platforms such as Facebook and Instagram. These platforms have their own privacy policies, and Charming Inspirations is not responsible for their practices. We encourage you to review their policies before sharing personal information.
11. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your personal data.
- Opt out of marketing emails or communications.
To exercise any of these rights, please contact us at info@charminginspirations.co.za.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website, or legal obligations. When updates occur, the revised policy will be posted on this page with an updated effective date.
13. Contact Information
For any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:
Email: info@charminginspirations.co.za
Chantelle: 061 54 56 582
Istel: 083 690 6370
We are committed to protecting your privacy and providing a safe, enjoyable experience while using our website and services.